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Chronic Guru
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Returns & Refunds

We stand behind our products with a hassle-free 30-day return policy. Your satisfaction is our priority.

30-Day Satisfaction Guarantee

Not happy with your purchase? Return eligible items within 30 days of delivery for a full refund. No questions asked.

How Returns Work

1

Contact Us

Reach out to our support team within 30 days of receiving your order. Include your order number and reason for the return.

2

Get Approval

Our team will review your request and provide you with a Return Authorization (RA) number and shipping instructions within 1-2 business days.

3

Ship It Back

Pack the item securely in its original packaging and ship it back using the provided instructions. Include your RA number on the package.

4

Get Your Refund

Once we receive and inspect the returned item, your refund will be processed within 5-7 business days to your original payment method.

Eligible for Returns

  • Unopened products in their original sealed packaging
  • Damaged or defective items (reported within 48 hours of delivery)
  • Wrong items received due to our error
  • Products that do not match their description

Not Eligible for Returns

  • Opened or used products (due to health and safety regulations)
  • Items returned after 30 days from delivery
  • Products damaged due to misuse or improper storage
  • Gift cards or promotional items
  • Items marked as final sale or clearance

Refund Details

Refunds are processed to your original payment method within 5-7 business days after we receive and inspect the returned item.

Shipping costs for returns are the responsibility of the customer unless the return is due to a defective product or our error. In those cases, we will provide a prepaid shipping label.

For exchanges, we recommend returning the original item for a refund and placing a new order for the desired product to ensure the fastest processing.

If your refund has not appeared after 10 business days, please contact our support team for assistance.

Need Help?

Our support team is here to help with any questions about returns or refunds.