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Chronic Guru
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Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.

Last updated: January 1, 2026

Information We Collect

When you visit our website or place an order, we collect certain information to process your transactions and improve your experience. This includes:

• Personal identification information (name, email address, phone number, shipping address) provided when you create an account or place an order.

• Payment information processed securely through our third-party payment processor. We do not store your full credit card details on our servers.

• Browsing data such as pages visited, time spent on pages, and products viewed, collected through cookies and similar technologies.

• Device and browser information including IP address, browser type, and operating system for security and optimization purposes.

How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including shipping and delivery notifications.

• To communicate with you about your orders, respond to inquiries, and provide customer support.

• To personalize your shopping experience and show you relevant product recommendations.

• To improve our website, products, and services based on your feedback and browsing behavior.

• To comply with legal obligations including age verification requirements for cannabis products.

• To prevent fraud and maintain the security of our platform.

How We Protect Your Information

We take the security of your personal information seriously and implement a variety of measures to protect it:

• All data transmissions are encrypted using SSL/TLS technology.

• Access to personal information is restricted to authorized personnel only.

• We regularly review and update our security practices to stay ahead of potential threats.

• Payment processing is handled by PCI-compliant third-party processors.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your experience:

• Essential cookies are required for basic site functionality such as shopping cart operations and age verification.

• Analytics cookies help us understand how visitors interact with our website so we can improve it.

• You can control cookie preferences through your browser settings. Disabling essential cookies may affect site functionality.

Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.

• Correction: You can ask us to update or correct inaccurate information.

• Deletion: You can request that we delete your personal data, subject to legal retention requirements.

• Opt-out: You can unsubscribe from marketing communications at any time using the link in our emails.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please reach out to us:

• Email: [email protected]

• Or use our Contact page to send us a message.

We will respond to your inquiry within 30 business days.